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Supplemental Insurance

For over 60 years, we’ve focused on giving customers the best supplemental insurance experience possible. When a person gets sick or hurt, Aflac pays cash benefits fast.

Not sure what supplemental insurance is all about? We’re here to help.

What is Supplemental Insurance?

Supplemental insurance is additional coverage that you can use to help with the out-of-pocket expenses that may not be covered by your major medical insurance. Have you ever had expenses not covered by your major medical plan? That’s where Aflac comes in.

Aflac is voluntary insurance, or an optional layer of financial protection. And with healthcare costs on the rise, more Americans than ever are seeking an extra financial safety net for unexpected medical expenses.

What Types of Supplemental Insurance Does Aflac Provide?

Aflac supplemental insurance policies offer a full suite of products for individuals, families, and businesses. Our policies help with everything from routine preventative care to critical illnesses. Here’s a list of the policies we make available:

Find an agent near you to get a complimentary personalized quote and determine all of your coverage needs.

Don’t wait until it’s too late. Help cover yourself and your family with affordable coverage from Aflac.

Frequently Asked Questions

We’re here to help answer your questions.

How Much Supplemental Insurance Do I Need?

Which insurance policies you apply for is entirely up to your discretion. If you’re considering supplemental insurance, we recommend that you look at multiple plans that make sense for what you, your family and/or your employees need to help secure a stable financial future.

For instance, pneumonia typically requires a hospital visit followed by a few weeks of recovery at home. If you apply for both hospital and short-term disability insurance, you could receive cash benefits associated with both a covered hospital stay or a covered disability.

How Much Does Aflac Supplemental Insurance Cost?

Like any other type of insurance, there is no one-size-fits-all solution and the cost of voluntary insurance is determined by a few different factors, including which state you live in and which insurance products you choose.

Our customers are amazed to find out how little they end up paying for coverage. For example, weekly rates of hospital insurance can be as low as a “Get Well Soon” card.1

Does Offering Aflac for My Business Cost Money?

Not at all! You can offer Aflac Supplemental Insurance to your employees at no direct cost to your business.

As health care continues to rise, supplemental insurance plays a more important role in offering a benefits package. Many employers also believe offering a supplemental insurance option helps attract and retain employees.

See if your business meets the requirements to offer health care to your employees under the Affordable Care Act.

How Do I Submit a Claim with Aflac?

It’s simple! Fill out the necessary forms to the best of your ability. Afterwards, your medical provider may be required to fill in claim information before it is finally submitted via fax or mail. While your claim is being processed, you can log in and check your claim status on our website.

For our accident, cancer, hospital and critical illness products, you can walk through our SmartClaim® process and you could get your cash benefits fast. Other claims which require additional inputs from your doctor or hospital may take longer to process. Your cash is then sent out either as a check to your home address or as a direct deposit to your bank account.

Processing time is based on business days after all required documentation needed to render a decision is received and no further validation and/or research is required.

Does Aflac Supplemental Insurance Cover Prescription Drugs?

Aflac Supplemental Insurance pays you (unless assigned otherwise) cash after a covered claim has been successfully submitted and processed. That cash can then be spent however you see fit.

Whether you use it to help fill prescription drugs at the pharmacy or to help pay for gas on the way home from the doctor’s office is entirely up to you.

Don’t wait until it’s too late. Help cover yourself and your family with affordable coverage from Aflac.

1 Assumes the average cost of a greeting card is $4.99**, and the average cost of postage to mail is $0.68***. Comparison is based on the average weekly premium for Nebraska Payroll Premium rates for industry Class A; Aflac Hospital Choice Series B40100 - $500 Confinement Amount - Individual Age 18-49. Premiums may vary by coverage type, account, state of issue, and the election of additional/optional benefits. **Source: Hallmark.com, February 2024. ***Source: U.S. Postal Service, February 2024.</p

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© 2024 AFLAC INCORPORATED

Except in New York, individual insurance and group dental and vision insurance is offered by American Family Life Assurance Company of Columbus. In NY both group and individual coverage is offered by American Family Life Assurance Company of New York. Group policies are offered by Continental American Insurance Company (CAIC). CAIC is not licensed to solicit business in New York, Guam, Puerto Rico or the Virgin Islands. In CA, CAIC does business as Continental American Life Insurance Company (CAIC NAIC 71730) Dental and Vision plans are administered by Aflac Benefit Solutions, Inc. Aflac Worldwide Headquarters | Columbus, GA Aflac Group | Columbia, SC American Family Life Assurance Company of New York | Albany, NY Aflac’s Premium Life, Absence and Disability Services are available in all states, except Puerto Rico, Guam or the Virgin Islands, and are offered by Continental American Insurance Company (CAIC). Self-funded plans and absence services are administered by CAIC in all states but NY. In NY, self-funded plans and absence services are administered by and insurance is offered by American Family Life Assurance Company of NY. Administrative services are not insurance and are not considered legal advice. Products may not be available in all states and may vary depending on state law. Direct to Consumer Business is underwritten by Tier One Insurance Company, doing business as Tier One Life Insurance Company in California (Tier One NAIC 92908)

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