Home and Contents Insurance

What does Home and Contents cover?

Home (also known as Building) Insurance covers your home’s physical structures and fixtures including your garage, fences and paved driveways. It also includes built-in appliances like hot water systems and air-conditioners.

Contents Insurance covers personal belongings at your home like your furniture, carpet, appliances and clothing. It also includes your BBQ, outdoor furniture and kid’s play equipment.

Why consider switching to Westpac Home Insurance?  

Sort out your banking and insurance together. Westpac insurance, provided by Allianz.

See your insurance policies in Online Banking alongside your other Westpac accounts.1

Manage your budget with the option to pay annually or by the month at no extra cost.2

Insure your home and contents against storm damage, floods and bushfires.*

What’s covered

12 insured events

Cover against common events like fire, theft, storm, cyclones, flood and vandalism. A 72-hour exclusion period applies for loss or damage caused by cyclone, bushfires, grassfires, flood or flood water combined with run-off and rainwater.

Temporary accommodation 

Payment of rental costs for up to 10% of your building or contents sum insured for up to 12 months for alternative accommodation if your home is damaged by an insured event and becomes unliveable.

Replacement locks

Up to $1,000 to replace locks or cylinders of external doors or windows if keys are stolen or copied as a result of a burglary.

Debris removal

Up to 10% of your sum insured for the removal of debris from damaged or destroyed buildings and or contents in addition to your building sum insured.

Rebuilding and professional fees

Up to $5,000 towards architects’, engineers’, surveyors’ and solicitors’ fees if you need to rebuild your home after total loss or damage.

Making your buildings environmentally friendly

Up to $5,000 in addition to your sum insured to make new buildings environmentally friendly if your buildings are totally destroyed.

What’s not covered

Wear and tear

Wear and tear including depreciation, gradual deterioration, wear and tear or lack of maintenance.

Defects

Inherent defects including faulty design or materials, structural defects or poor workmanship.

Illegal contents

Illegal contents or personal effects which are acquired illegally or are illegally held.

Soil movement 

Soil movement including erosion, landslide, mudslide or subsidence unless it is directly caused by and occurs within 72 hours of an explosion, earthquake, tsunami, storm or flood.

For full details, of the terms, conditions, limits and exclusions that apply please read the  Product Disclosure Statement (PDS) (PDF 991KB) , and the Home Building and Home Contents Key Fact Sheets (KFS) before making a decision to purchase the insurance.

It’s important to have the right amount of insurance to cover the cost of replacing your home and/or belongings in today’s dollars if the unexpected happens. If you don’t have enough, you may have to cover some of the cost yourself and if you have too much, you may only be paid an amount that covers your loss. 

Our Home Building Insurance Calculator and Home Contents Calculator can help you estimate the replacement value or your home and belongings.

Details on the benefits paid for your building and contents sum insured are available in the PDS. Calculators on our website are intended as a guide only.^  

Add optional cover

Tailor your cover to suit you. Add any of these optional covers for an additional fee and greater peace of mind.

Protection against accidental and unexpected mishaps – giving you greater coverage for your home and/or contents.

Protect items like mobile phones, cameras and engagement rings when you’re away from home. You’re also covered if you’re overseas, for up to 120 continuous days.

You’re covered if an electrical current damages or destroys your household electrical motors, like those contained in fridges, air-conditioners, pool pumps and garage doors.

Frequently asked questions

If you buy Westpac Home and Contents Insurance, your insurer will be Allianz Australia Insurance Limited. This means if you need to make a claim, Allianz will be there for you to help you get back on track as soon as possible. For more information about Westpac’s distribution arrangement with Allianz, see the disclaimer below and our Financial Services Guide (PDF 238KB) . 

Flood cover is automatically included for Building and Contents in Home and Landlords policies. For full details of terms, conditions, limits and exclusions, please refer to the relevant Product Disclosure Statement, any supplementary PDS (if applicable) and Home Building or Home Contents Key Fact Sheets. 

Yes. Altering the security on your property may change the conditions of your home insurance, which could affect your premium. 

You should call 1300 650 255 as soon as you remove or stop using any security devices that were specifically required by Allianz. If you don’t, Allianz may not pay a claim in whole or in part under the policy to the extent permitted by law. 

When Allianz receive this information, they may: 

You should let Allianz know before work commences if any alterations, additions, demolition, repairs to, or decorations of the buildings will be more than $75,000. If you don’t, they may not pay a claim in whole or in part under the policy to the extent permitted by law. When we receive this information, they may: 

You should also increase your sum insured to take into account the cost of any extensions or renovations to make sure you are adequately covered if you need to make a home insurance claim.

Yes. Please tell us if you plan to start using any part of your home building for business, trade or professional purposes (except for a home office). 

If you don’t, Allianz may not pay a claim, in whole or in part, under the policy to the extent permitted by law. When Allianz receive this information, they may: 

If you’re renting your home out to tenants, cover is only available under our Home and Contents Insurance if you also live at the insured address.  If you don’t, our Landlord Insurance is probably a better fit. 

It’s up to you to decide the sums insured, and the type and level of cover that you want to take out. 

People generally want enough insurance to cover the property’s estimated replacement value in today’s terms. If you don’t have enough cover, you could end up having to cover some of the costs yourself. 

Remember, Allianz will only pay up to the amount of your loss or the sum insured, whichever is the lesser - so you should also be careful not to over insure. Our home insurance calculators can help you decide the sum to insure that’s right for you.

To help you estimate the replacement value of your buildings and/or contents, you can use our Home Building calculator and/or our Home Contents calculator.^

Yes. You can cover laptops, tablets, mobile phones, smart watches and other wearable technology away from the home under the Portable Contents optional cover. These items must be specified on your policy as Listed Portable Contents to be covered under this option. We will not cover cracked glass or screens where this is the only damage to the item. Contents cover required to include this option.

Yes. You can cover these items under the Portable Contents optional cover as Unlisted Portable Contents. However, these items will not be covered while they are being used. Contents cover required to include this option.

You can apply to add these options to your policy at any time by contacting Allianz on 1300 650 255. If you’re not sure whether you have added these cover options, you can check your policy schedule. 

Yes. Drones and other remotely or autonomously piloted aircraft owned for personal use are covered if lost or stolen within your property. They are not covered when in use, used for business or when they are not at the insured address.

Ready to get started?

Retrieve a quote

Enquire or apply

Call the specialist Westpac insurance team at Allianz on

1300 650 255

8am–9pm, Mon–Fri 8am–5pm, Sat & Sun (Sydney time)

Claim online

Lodge your claim 24/7 with Allianz using the online claim form or call

1300 369 989

Home Insurance Offer Terms and Conditions

^The Building and Contents calculators provided by Allianz through a third party provider, are intended as a guide only. For a more accurate rebuilding cost, consider obtaining a professional valuation from a licensed builder or professional valuer.

*72 hour exclusion period may apply. Allianz doesn’t provide cover for any loss of or damage to your property caused by cyclone, flood, grassfires and bushfires, during the first 72 hours after you first purchase a policy or increase your cover under an existing policy. For full details of conditions and exclusions please refer to the relevant PDS.

1Policy holders need to ensure their personal details on their policy match with their Westpac accounts. Only primary policyholders can see policies alongside their other Westpac accounts.

2Instalment premiums: If you choose to pay your premium by instalments you do not pay any more than if you pay your premium in one lump sum annually. The premiums payable by instalments may be subject to minor adjustments (upwards or downwards) due to rounding. Note: Your financial institution may apply transaction fees to instalment payments.

3Online discount: When you quote and buy a new Home Insurance policy or Comprehensive Car Insurance policy online a discount of up to 10% is applied to your first year’s premium. This discount is not applied on renewal.

4Combined: A premium discount of up to 10% for combining Building and Contents covers on one policy is applied for Building and Contents cover. This includes on optional covers for Motor Burnout and Accidental Damage, but not for Portable contents cover. This discount is not applied to the premium for Flood.

5Minimum premiums: If you are eligible for more than one discount, Allianz applies them in a predetermined order. This means any subsequent discount will be applied to the reduced premium amount after applying any prior discounts and the effect of the subsequent discount will be reduced. For example, the aggregate effect of applying two 10% discounts consecutively means that you will not see the full benefit of both these discounts. Discounts do not apply to taxes or government charges. Discounts do not apply to optional covers for Domestic/Landlord workers’ compensation (if available and selected). Any discounts/entitlements may be subject to rounding and may only apply to the extent that any minimum premium is not reached. 

Home and Contents Insurance Product Disclosure Statement (applicable to policies issued on or after 12 December 2021 or renewed on or after 22 November 2021) (PDF 991KB)

For the standard terms, conditions and exclusions about our Home & Landlord Insurance, please refer to the relevant Product Disclosure Statement (PDS) and any supplementary PDS (if applicable). To see some of the events covered and not covered, please refer to our Key Fact Sheets (KFS).

Home and Contents Insurance is issued by Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz). Westpac Banking Corporation ABN 33 007 457 141 AFSL 233714 (the Bank) arranges the initial issue of the insurance under a distribution agreement with Allianz, but does not guarantee the insurance. This information does not take into account your personal circumstances. Before making a decision, please consider the relevant Product Disclosure Statement. For more information call 1300 650 255.

If you take out Home and Contents with Allianz the Bank will receive a commission of up to 12% of the premium (exclusive of GST).

A target market determination has been made for this product. Please visit www.westpac.com.au/tmd for the target market determination.

By selecting 'Get a quote' you will enter a third-party site hosted by Allianz. Any personal information you provide to Allianz’s hosted site will be collected, used and disclosed in accordance with Allianz’s Privacy Statement and Privacy Policy.

Westpac's Privacy Statement is available at westpac.com.au/privacy/privacy-statement or by calling 132 032 8am – 8pm Sydney time, 7 days. It covers:

View the Westpac Retail and Business Banking Financial Services Guide and Credit Guide (PDF 238KB)

For Westpac issued products, conditions, fees and charges apply. These may change or we may introduce new ones in the future. Full details are available on request. Lending criteria apply to approval of credit products. This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the disclosure documents for your selected product or service, including the Terms and Conditions, before deciding. Target Market Determinations for the products are available. Unless otherwise specified, the products and services described on this website are available only in Australia from © Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.