Main navigation

User account menu

Allstate Home Insurance Reviews

Top positive trending topics ?

Top negative trending topics ?

Cheap Home Insurance?

Get an instant quote

Filter

Condo Insurance by Location

> Condo Insurance Calgary

> Condo Insurance Edmonton

> Condo Insurance Toronto

> Condo Insurance Vancouver

> Condo Insurance in other cities

Home Insurance by Province

> Home Insurance in AB

> Home Insurance in BC

> Home Insurance in MB

> Home Insurance in ON

> Home Insurance in SK

> Home Insurance: other provinces

Home Insurance by Location

> Home Insurance in Calgary

> Home Insurance in Edmonton

> Home Insurance in Mississauga

> Home Insurance in Ottawa

> Home Insurance in Saskatoon

> Home Insurance in Toronto

> Home Insurance in Vancouver

> Home Insurance in Winnipeg

> Home Insurance: other locations

Plenty of insurance on paper : no money to back it up.

Have replacement cost homeowners insurance with no depreciation. Had lightening strike with attic fire and extensive water damage from fire department. Allstate is offering me less than half of what it will cost to put the home back to pre-fire condition. I have dwelling insured for 3 times the amount they are offering. We are now 6 months post incident and adjuster is not willing to budge.

0 of 0 people found this review helpful. Did you?

Renewal policy

The worst insurance company I have ever dealt with in my life, extremely unprofessional. I gave them enough notice not to renew my home insurance. They are asking for 3 months premium after I informed them already not to renew.

0 of 0 people found this review helpful. Did you?

Superb customer service

It was a superb experience with representative. She was very knowledgeable and experience. She helped providing out of the box solution helping resolving my issue.

0 of 0 people found this review helpful. Did you?

Terrible

Awful service, no service at all once I paid my premium in full. The agent ‘helped’ me with the initial policy inputted all my info wrongly and I found out on my closing day. This could leave me a lawsuit on my closing. I had to call again after holding on the line for over 1 hour to get a new policy after speaking to 2 agents. Again I paid in full and wait for my refund from the first policy (cancelled). But since then, I never got the cheque and I had to call again, waited for another 1 hour and had to repeat everything again. Now I found out the cheque was mailed to the wrong address. Guys, stay away from Allstates, otherwise, it’s gonna be trouble after trouble.

0 of 0 people found this review helpful. Did you?

Keep billing after I no long have the home

It has been 4 months since I owned the home they are billing me for (insurance). I informed them prior to the move. Called, emailed, begged… etc. But no one will remove/stop billing me. I even gave them a copy of the sale. The agent Luz (Adriana) in Etobicoke never returns calls or emails. The 1-800 is useless. Tell me now that time has passed they need other authorization to refund but the supervisor never calls me back. RUN FROM ALLSTATE

0 of 0 people found this review helpful. Did you?

Very Poor Customer Service

We paid the premium by mail and they said they didn't receive the cheque however they did receive the cheque. I was then made to pay their bill by cc and they proceeded to cash the cheque even though there was a huge note on my file to tear up the cheque. It is now almost one month later and I still have not received my money back. This was almost 4 thousand dollars so it is a big deal and they are unaccountable for their error and do not even respond to telephone and e-mail. Very frustrated and will be shopping for insurance elsewhere for sure. DO NOT RECOMMEND

0 of 0 people found this review helpful. Did you?

Canadians pay, on average, approximately $20 per month in tenants insurance. Do you rent or plan to rent a property and want to reduce insurance costs? We will help you get a cheap tenant insurance quote today.

Reprehensible

Cancelled our homeowner's insurance due to renovation on the home, which we were upfront about. Has not provided us with any information on what is required in order for us to get the insurance coverage reinstated. We have been asking the same questions for almost two months, and still don’t have answers. Don’t use these guys if you plan on doing any form of work on your house, or you will end up with no insurance coverage at all.

0 of 0 people found this review helpful. Did you?

Worst insurance company

They did not cover the windows, the floors. They only covered the damage that they had caused by destroying the walls. It is a very bad insurance company. Stay away!!!

1 of 1 people found this review helpful. Did you?

Very difficult to reach out

I am an existing customer and I need to reach out to TD Insurance for a policy update. I am calling every day and waiting for two hours but no one receives the call and then I am disconnecting the call as I have other things to do. Very poor customer service.

0 of 1 people found this review helpful. Did you?

What a farce

I have tried for a couple of days now to reach TD Insurance to upgrade from a renter's insurance to a homeowner's insurance. Every day, after being on hold for about 4h (!!!) yes, 4h on hold (!!!), the call drops. Really?? Today I had enough, I called 3 competitors. Guess what? 0 wait time, they picked right away!! I was amazed...although I guess this is simply good service, I'm no longer used to this with TD. Interestingly, one was the insurance company of another leading bank and when I said that I had insurance presently, but that I had trouble just to reach their customer service, the rep said without hesitation, with a smile in the voice: ''Oh you're with TD? Yeah, we gets tons of customers looking to switch from them''. Wow, just wow... As of now, I'm no longer a customer thank you very much.

0 of 1 people found this review helpful. Did you?

Secure and Certified

Your information privacy and security is very important to us. We use the same 256-bit encryption and data security levels as all major banks. Our practices are monitored and verified by VeriSign and Digicert.

Independent

InsurEye is not owned by any bank, insurance company, insurance brokerage or any other financial services institution. We collect, validate, and analyze insurance experiences of real consumers.

Insightful

We aspire to equip you with insights, data and knowledge to help in making informed decisions around personal finance, insurance quotes, and other important matters. We are always open for your comments.

Footer menu