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Allstate Home Insurance Review

Lots of ways to receive policy discounts

Allstate

Originally founded in 1931 as a car insurance provider, Allstate has since branched out to provide other products, such as homeowners insurance. At the end of 2022, the company had over 189 million policies in force across all its lines. It’s the fourth-largest home insurer in the U.S., with over $45 billion in direct premiums written. Allstate also offers affordable insurance products through its other companies, such as Encompass and Esurance.

Wide range of coverage and policies

Available nationwide

Offers both in-person and online customer service tools

Agent experience varies

Online quotes not always available

Allstate

Pros Explained

Cons Explained

Allstate Standard Home Insurance Coverage Plan

When you purchase a homeowners insurance policy with Allstate, rest assured that you’re getting it through the insurer itself, though underwriters may vary by state. Here’s what you can expect to be included in its standard coverage: 

Dwelling Coverage

Also called “structure coverage,” it protects the elements of your home’s physical structure, such as the roof. This coverage also includes attached structures, such as a garage or sunroom. In case of damage from causes such as fire, theft, vandalism, lightning, hail, and wind, Allstate will repair or replace the structure in question. This can also include additional living expenses in case your structure is deemed uninhabitable until repairs are complete. 

Personal Property Coverage

This type of coverage protects you against the cost to replace items in your home, such as electronics, furniture, and other valued items. Allstate allows you to choose between actual cash value, which is covering the amount for which the item is valued at the time it is damaged, and replacement cost, which covers the cost to purchase new items of equivalent quality at the time a claim is filed. 

Personal Liability Protection

If you or your family member is sued for accidental property damage or injury, this kicks in to help cover costs such as settlement fees and legal defense fees. 

Guest Medical Protection

This part of your standard coverage will pay for applicable medical expenses if a guest is on or around your property and is accidentally injured. Covered medical expenses include ambulance rides, hospital stays, and surgical procedures. 

Allstate Home Insurance Discounts

Allstate offers discounts on policies, even more than other national competitors, such as GEICO.

Homeowners can save on their premiums via the following options:

Allstate Home Insurance Availability

Although Allstate home insurance policies may be purchased throughout all 50 states, all coverage options, discounts, payment plans, and other features may not be available everywhere. 

Allstate Customer Service

Allstate offers a few ways to reach its homeowners insurance customer service department. Live chat is available 24/7. Allstate can be called at 800-726-6033. There is also the option to contact them by email, and customer service has an X (formerly Twitter) account. The mobile app has the functionality to contact customer service as well. Lastly, there is the option to contact your local agent or meet with them during their business hours.

How to Make a Home Insurance Claim With Allstate

There are several ways to file a home insurance claim:

Homeowners will receive a tracking number after filing a claim, which can be used in all claims-related communications moving forward as well as to track the claim. 

Allstate Home Insurance Cancellation Policy

Allstate’s home insurance policies may be canceled at any time. Contact your agent or customer service to initiate a cancellation. You may be asked to submit a written request. 

Other Insurance Provided by Allstate

Aside from homeowners insurance, Allstate sells many types of insurance coverage, some options include:

Get an Allstate Homeowners Insurance Quote

You can receive an initial quote online (this option may not be available in some areas) or by contacting a local Allstate agent, which you can find on Allstate’s insurance agent search page. Information you’ll need to provide includes your full name, address, and phone number. You can also contact Allstate at 866-614-3800 for quotes over the phone.

Final Verdict

Considering that Allstate offers plenty of coverage options for homeowners nationwide, the chances of finding a policy that serves your needs are high. Plus, with the wide range of discounts available, policyholders may be able to find affordable options, more than with other major insurance companies.

Keep in mind that individual policies, rates, payment plans, and discounts will vary depending on location and the type of coverage. Although in limited cases, it could take a little time to receive a quote, as you may have to contact a local agent. Even in that situation it's still a worthwhile attempt for homeowners who want a one-stop shop for their insurance needs.

Compare Other Home Insurance Reviews

Even though Allstate offers many opportunities to receive discounts on home insurance policies, you may still be able to receive a lower quote elsewhere. That’s why it’s crucial to shop around and compare multiple home insurance companies to ensure that you get the best price for the coverage you need.

Frequently Asked Questions

How do I file a homeowners insurance claim with Allstate?

Allstate provides policyholders with many options for how to file a homeowners insurance claim. You can work with a local agent to file a claim, call a claims representative, use the mobile app, or log in and submit a claim through your online account.

What does Allstate homeowners insurance cover?

A standard Allstate homeowners insurance policy covers damage to your home's physical structure, such as the roof, and replacing damaged personal property. It also includes personal liability protection, in case you're sued for accidental damages or injuries, and guest medical protection.

What does Allstate homeowners insurance not cover?

Allstate homeowners insurance, and other typical policies, do not cover earthquake or flood damage. You would have to purchase separate policies to cover those specific disasters. Termite damage also isn't covered.

Is Allstate good at paying homeowners claims?

Allstate ranks ninth out of 17 insurance companies in JD Power's 2022 U.S. Property Claims Satisfaction Study. The company comes in at 870 for customer satisfaction, one point below the national average of 871.

Why are Allstate's rates so high?

Allstate's rates increased in recent years due to inflation. It became more expensive to repair damage to homes, cars, or personal property, leading the company to increase its rates to make up for these new costs. Factors like supply chain issues also contribute to rate increases.

Methodology

Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of homeowners insurance providers. We reviewed each company’s coverage options, available discounts, customer service, and satisfaction ratings to ensure that our content helps you make the right insurance decision for your needs.

Allstate. "Homeowners Discounts."

JD Power. "P&C Insurers Encounter Digital Growing Pains Amid Large Scale Disruption, J.D. Power Finds."