Motor Insurance Database (MID)

The Motor Vehicles (Compulsory Insurance) (Information Centre and Compensatory) Regulations 2003 place a legal requirement on fleet and motor trade policyholders to supply accurate and timely vehicle updates to the MID, or else face fines of up to £5,000.

Brokers and policyholders can update vehicle registrations via the Allianz Motor Insurance Database, which automatically updates the MID.

For general enquiries, email: mid.helpdesk@allianz.co.uk

Alternatively, call: 0345 073 1118

Glossary and frequently asked questions

Date-on

The date-on is the date on which the current insurance cover started for that vehicle. Note: Since all policies are renewed yearly the earliest possible on date is the last renewal date.

Derivative

The derivative of a vehicle is the extra letters that sometimes follow the model of a vehicle. Some examples of the derivative are; Xsi, Gti, L, XL.

‘Immediate load of vehicle data' (within the Act)

DfT’s view was that the requirement to supply data ‘immediately’ would be interpreted by the courts as "the time taken by a person using reasonable efforts". "Reasonable efforts" would vary from case-to-case, but an acceptable range would typically be 10-14 days.

Location code

This field is optional and has been designed to assist clients with subsidiary companies or depots, who would like to record their vehicles under different headings or locations.

Road Registered Indicator

Road registered indicator is simply whether the vehicle is registered with the DVLA to drive on the road.

Single Day Addition

A vehicle which is on cover for only one day.

Yes, you can. You can do this by using the optional location code. This will enable you to locate or sort vehicle data for a specific location or 'All'.

You can split your vehicles up under designated locations by entering ‘Y’ in the location code field. You'll then be able to place a name against the location code 01, 02, etc. The maximum number of locations you can enter is 100.

You can type any name up to 50 characters, for example:

or

When entering a new vehicle for the first time, the field will appear when you enter the vehicle data. New locations can be added as and when required.

Please get in touch by:

Let us know the difficulties you are experiencing and we'll find a solution.

To access your account and update your vehicles, you first need to register with the site. You do this by clicking one of the options under ‘Apply for MID access’ on the first page of the website .

You'll need to enter your:

The website will then automatically email you your username and password.

Note:

The password is case-sensitive and should be a minimum of six characters long with at least one number.

To ensure security of the site, access can only be granted to one person per email address and therefore multiple accesses to a communal email address won't be possible. So that you can manage your account and use the facilities for 'forgotten password', you'll need to have individual access to an email address. Individual access will also provide a full audit trail for all transactions processed.

Registration errors

The policy number will always start with two letters, followed by a forward slash (/), then 8 numbers.

If there are only 7 (e.g. SM/9984563) then a 0 should be added (e.g. SM/09984563).

You can find your policy number on your current policy schedule, certificate of motor insurance or other recent correspondence relating to your motor policy.

The renewal date for a policy can be found on your current policy schedule or your certificate of motor insurance.

The renewal date is the next renewal date, not the last, and therefore should always be in the future. You need to click on the button and select the appropriate date from the calendar that appears.

You need to key in the full postcode that relates to your business address, which has been advised to us.

The postcode we hold on our policy is detailed on your policy schedule and should be entered with a space in it (e.g. SW16 5JL).

Login problems

This means that your password has expired and that you've been asked to choose a new password and then confirm it. Your passwords on Allianz MID will expire after 90 days.

You can't enter a previously used password and it must contain a minimum of six characters, including at least one number, and be aware that it's case-sensitive.

Click on "Forgot your password?" underneath the login button and provide one of your memorable details.

You'll receive a new password by email.

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