We use cookies to give you the best possible online experience. If you continue, we’ll assume you are happy for your web browser to receive all cookies from our website. See our Terms of Use cookie policy for more information on cookies and how to manage them.

CA, English

It takes Aviva

Insurance today, for a better tomorrow.

Trusted by over 2.4 million customers

Auto claim

Learn more

Property claim

Learn more

Property claim

Learn more

Business claim

Learn more

Not sure what you need?

Buying a car

Read me

Buying your first home

Read me

Dreaming of a home reno?

Read me

Aviva’s commitment to sustainability

Sustainability is a guiding force in everything we do at Aviva. The challenges facing our world – like the climate crisis – affect us all. They impact our lives, our families, and our future.

Our three main areas of focus are:

Learn more about our sustainability ambition

What's new at Aviva

Aviva Cyber Insurance for your household

Defend against digital risks with a full range of services to protect you and your family from potential cyber vulnerabilities.

Learn more

Meet our 2024 Recipients

We are pleased to announce the selected municipalities for 2024 funding under our Charged for Change program. We look forward to seeing these projects deliver greater access to electric vehicle charging infrastructure for local residents and businesses. 

Learn more

What are businesses most concerned about in 2023?

Discover the latest trends and risk management support in the Aviva Canada Risk Insights Report.

View the report here

Our Net Zero carbon plan by 2040

We’re taking bold action on climate for our customers, communities and our people.

Learn more

Aviva Cyber Insurance for Business

Aviva Enterprise property policyholder?

Protect your business even more with Aviva Cyber Insurance for Business, a comprehensive cyber insurance plan for your growing business.

Learn more

Make your claim your way

Now you can tell us your story through our new online digital claims tool. You choose when you submit your claim and how we notify you of the progress by e-mail or text.

Learn more

Aviva Insights

Questions every homeowner should ask about their property

Read more

Don't let your vehicle catch a cold

Read more

Basement Flooding: How to avoid standing in knee deep in water

Read more

Learn more about tenant insurance from Aviva

Read more

Aviva Broker and Customer Awards

Insurance Business Canada 5-Star DE&I employer 2024

Recognized for fostering an inclusive environment where people can thrive regardless of their identities. 

Click here to read more

Great Place to Work

Certified as a Great Place to Work in Canada for 2024.

Greater Toronto Top Employer

Named a Greater Toronto Top Employer for 2024

Click here to see why we were chosen.

Insurance Business Canada 5-Star Carrier 2023

Awarded 5-Star Carrier winner in product innovation, range of products and overall service level.

Toronto Star Readers’ Choice 2023

Named Best Insurance Company (Gold)

See Best Insurance Company winners

Canadian HR Reporter 5-Star Diversity, Equity and Inclusion Employer 2023

Awarded 5-Star DE&I Employer for outstanding efforts to create a workplace culture where people can be themselves and thrive.

See list of winners

Toronto Star Readers’ Choice 2022

Named Best Insurance Company (Diamond), and Best Car Insurance Company (Diamond).

See Best Insurance Company winners

See Best Car Insurance Company winners

Insurance Business Canada Awards 2022

Awarded  P&C Insurer of the Year. 

See list of winners

Insurance Business Canada 5-Star Carrier Awards 2022

Awarded 5-Star Carrier winner in product innovation, range of products and overall service level.

See list of winners

ICTA People's Choice Technology Award (PICTA)

Named 2022 Insurance-Canada.ca People’s Choice Technology Award winner.

See list of winners

Insurance brokers, the right choice for you

Get expertise for your insurance needs from coverages, pricing options, claims support and discounts

Make a claim  or  Call us  or  FAQ

Make a claim

There when you need us 1-866-MYAVIVA (1-866-692-8482)

Call us and a claims care advisor will ensure you receive fast, reliable and personal support. Or submit your claim online.

Submit your auto claim

Submit your property claim

Call us

For general inquiries call 1-800-387-4518

TTY: 1-800-855-0511

FAQ

Frequently asked questions

Insurance is a safety net to protect you and your family’s financial well-being in the case of an unexpected loss. It is a legal arrangement that guarantees support in the event of a covered accident or incident.

Yes, by provincial governments whose role it is to ensure fairness and quality in the industry.

If you’re in a car accident or something happens to your home, claims experts will walk you through filing a claim. Call 1-866-692-8482 to begin.

Insurance. Just Smarter.

Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.

Whether you need car insurance for one or more vehicles, our insurance representatives will help you find the coverage you need.

Thank you for visiting Aviva Agency Services Inc.

The postal code you entered corresponds to a province we do not offer auto insurance due to government-run insurance plans.

Thank you

Insurance. Just Smarter.

Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.

Whether you own a house, condo, or rent, our insurance agents will help you find the right protection for the things that matter most to you.

Thank you for visiting Aviva Agency Services Inc.

Unfortunately, we are currently not offering this type of insurance in the province you have selected. We will be expanding our services over the coming months. Please continue to check back with us as we look forward to servicing your insurance needs.

Thank you

Insurance. Just Smarter.

Aviva Direct gives you the protection you need, support when you want it and expediency all the way through.

Whether you need car insurance for one or more vehicles, our insurance representatives will help you find the coverage you need.

Thank you for visiting Aviva Agency Services Inc.

The postal code you entered corresponds to a province we do not offer auto insurance due to government-run insurance plans.

Thank you

Whether you own a house, condo, or rent, our insurance agents will help you find the right protection for the things that matter most to you.

Thank you for visiting Aviva Agency Services Inc.

Unfortunately, we are currently not offering this type of insurance in the province you have selected. We will be expanding our services over the coming months. Please continue to check back with us as we look forward to servicing your insurance needs.

Thank you

Aviva Canada 10 Aviva Way, Suite 100 Markham, ON L6G 0G1 - 1‑800‑387‑4518

Please select your language and province