Claims Reporting

Reporting an Insurance Claim

To report a claim during Kinney Pike’s regular business hours (8:30 am – 4:30 pm, Monday – Friday), call 800-296-5722 or your local office listed below for claims reporting:

Rutland: 802-775-2311 White River Junction: 802-295-3329 Williston: 802-878-1600 Randolph: 802-728-4434 St. Johnsbury: 802-748-1010 Poultney: 802-287-9881 Swanton: 802-868-4353

To report a claim after regular business hours, see either Personal Claims Contact Information or Commercial Claims Contact Information for 24-hour Claims Service.

Your insurance company will advise you what to do and will assign an insurance adjuster to you. The claims professionals at Kinney Pike will follow up with you to resolve your claim promptly, and act as an advocate on your behalf with your insurance company.

Emergency Services

For emergency smoke, water or fire claims that cannot wait for Kinney Pike’s offices to open, please call any of the following contractors:

ServPro: In the Upper Valley region, call 888-631-1120. ServPro of Burlington/Williston/West Middlebury, call 802-497-1101 ServPro of Bennington & Rutland Counties, call 802-375-1500 ServPro of Winooski/Stowe, call 802-655-7797 Other areas of Vermont, call 888-350-5544 Other areas of New Hampshire, call 888-631-1120

G.W. Savage: 800-684-0404

Coverage includes all of Vermont and Western New Hampshire

Dry Heat Works: 802-281-6290

Water damage and mold specialists

Sterling Quality Cleaners: 800-352-6802

Coverage includes Rutland, Brattleboro and Bellows Falls regions in VT, Lebanon region and Southern New Hampshire

PuroClean Vermont: 888-379-6940

Paul Davis Emergency Services: 603-727-4440

Coverage includes Upper Valley Region of Vermont and New Hampshire

ServiceMaster Elite: 800-338-5311

Coverage includes Vermont, New Hampshire, Maine and Massachusetts

First Choice Restoration: 802-728-6268 or 888-293-6268

In VT, coverage includes counties of Addison, Orange, Rutland, Washington and Windsor In NH, coverage includes counties of Grafton and Sullivan

Food Drive 2023

This Thanksgiving season we are giving back to our local communities by hosting an office-wide food drive! Stop by one of our office locations during business hours between November 2nd – November 21st to […] Read more

Improving Stress in the Workplace

Stress is a leading contributor to many health problems, and the workplace can often be a major trigger. As an employer, it’s important to ensure that your workplace is not contributing to employees’ stress […] Read more

Kinney Pike + OneDigital

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Ice Dam Prevention

Although spring has sprung throughout most of New England, it’s never too early to start thinking about NEXT winter. According to our claim’s specialist, Beth Sawyer there have been a large amount of ice […] Read more

Best Practices for Snow Removal Contractors

Many snow-removal contractors in New England are small companies or people who choose to do snow removal on the side. Because of this, many don’t realize how important it is to have the proper […] Read more

Fall Home Maintenance Tips

Fall in New England means cooler weather, apple picking, swapping your shorts for hoodies and unfortunately some minor home maintenance. If you’re feeling overwhelmed and don’t know where to begin, we’ve created a list […] Read more

Brake Safety Week is Sept. 16-22

CVSA-certified enforcement personnel will conduct roadside inspections on commercial motor vehicles (CMVs) as part of the Commercial Vehicle Safety Alliance’s (CVSA) Brake Safety Week, September 16th – 22nd, 2018. The goal of this inspection blitz, […] Read more

What To Do When Your Basement Floods

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Summer Safety Tips for Outdoor Workers

  Summer time in New England means more construction workers are outside and on the roads. Although the warmer temps are a nice relief from the frigid winter; being outdoors also comes with a […] Read more

Drivers Operating a CMV Without an ELD Will Be Placed Out of Service

Starting April 1, 2018, property-carrying commercial motor vehicle (CMV) drivers operating their vehicle without a required rregistered electronic logging device (ELD) Read more

What Does Marijuana Legalization Mean for Employers in Vermont?

Marijuana will soon become legal in the state of Vermont… Is your business or organization ready for the change? Marijuana legalization is official July, 1 2018 and we suggest preparing now. Unfortunately, the new […] Read more

Cyber Liability and Why You Need It

In today’s market, no growing business can isolate itself from online communications and commerce. Yet avoiding the internet entirely is the only way to guarantee your company will not be exposed to cyber threats. […] Read more

Preventing & Thawing Frozen Pipes

Why Pipe Freezing is a Problem Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No […] Read more

Fall Home Maintenance Checklist

With summer finally coming to a close, it's important that you get your home ready for the change to fall. The temperature will get much cooler and winter will creep up on you quicker than you think! Fall is an important time to make sure your home is prepared for the change in weather conditions, dried leaves and grass, and other potential hazards. Take some time to perform preventative maintenance on your home to protect yourself and your family in the months to come. Read more

OSHA Recordkeeping and Reporting

The Occupational Safety and Health Administration (OSHA) issued a final rule that aims to modernize injury data collection in an effort to better inform workers, employers, the public, and OSHA about hazards in the workplace. Read more

Driver Safety – Winter Driving

Are you ready for winter’s slippery road conditions?  Poor driving conditions are one of the biggest winter safety concerns. A little extra preparation is needed to assure driver safety during winter months or other […] Read more

Locations

42 Meadow Lane, Randolph, VT 05060 Tel: 802-728-4434 / Fax: 802-728-4625

98 Merchants Row, Rutland, VT 05701 Tel: 802-775-2311 / Fax: 802-775-8246

17 First Street, Swanton, VT 05448 Tel: 802-868-4353 / Fax: 802-868-3614

347 Portland Street, St. Johnsbury, VT 05819 Tel: 802-748-1010 / Fax: 802-748-1012

The Junction Marketplace 1011 North Main Street, White River Junction, VT 05001 Tel: 802-295-3329 / Fax: 802-295-7701

62 Knight Lane, Williston, VT 05495 Tel: 802-878-1600 / Fax: 802-879-4022

© 2015 All Rights Reserved Kinney Pike Insurance Inc. 98 Merchants Row Rutland VT, 05701 (800) 296-5722 | Legal Statements | Contact Us | Admin