Claims Center

File and track your claim online

Why file and manage claims online?

We understand claims are stressful, but we're here to help. We've made filing online easy, and you can connect with your agent at any time if you have additional questions.

Available 24/7

Takes less than 10 minutes

Fast self-service capabilities

What you'll need to file your claim online

Download the Safeco mobile app to file a claim from your device

How the claims process works

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File your claim

Whether you file online or with help from your agent, we'll provide you with clear next steps and any other additional info we'll need.

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Have the damage reviewed

All damage needs to be documented; in some cases, only photos are needed, while others may require an in-person review.

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Receive estimate and schedule your repairs

We'll estimate the amount of money that it will take to repair or replace your property. We can even help you schedule the repairs.

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Finalize your claim

Get paid the money that you're owed, minus your deductible, and get back on the road.

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Review your coverages

Post-claim is the perfect time to review your coverages with your agent in the event of a future incident.

File a claim against a Safeco customer

More claims help

Get more answers to your claims questions below, or visit our frequently asked questions.

Get Roadside Assistance

File a glass claim

Natural disaster claims

Resources

Insurance agents

Languages

Roadside assistance

File a claim

© 2024 Liberty Mutual Insurance, 175 Berkeley Street, Boston, MA 02116

Insurance is offered by Safeco Insurance Company of America and/or its affiliates, with their principal place of business at 175 Berkeley Street, Boston, Massachusetts, 02116. This website provides a simplified description of coverage. Nothing stated herein creates a contract. All statements made are subject to the provisions, exclusions, conditions and limitations of the applicable insurance policy. Please refer to actual policy forms for complete details regarding the coverage discussed. If the information in these materials conflicts with the policy language that it describes, the policy language prevails. Coverages and features not available in all states. Eligibility is subject to meeting applicable underwriting criteria.