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5555 Long Beach Blvd apt 122, Long Beach, CA 90805, USA, Long Beach, CA 90805

Sunnyvale CA 94087 United States, Sunnyvale, CA 94087

Air Travel Agents in Shokan, NY

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User reviews for Travel Agents in New York Metro Area

My recommendation is not to engage Citiair(Shitty air) for your travel. While booking the ticket, I had agreed upon a price, but the agent had failed to block the booking and I had to pay $300 per ticket for 4 tickets. Since it was peak time, I had to get the tickets and was of urgent nature. Another mistake the agent made that I realized later while rescheduling the same ticket from Qatar was that they had issues adult tickets for my kids which also bumped up the price. The worst part is cancellation. trust me you will never get the money back if a ticket is cancelled. I have been running around for 3 months but they are refusing it even though Qatar has given them the voucher for $1300 for one of the ticket that was cancelled. Qatar even emailed me the copy of the Voucher, but "Shiity"air simply refuses to refund me the money. I talked to one Paul who agreed to pay after I conferenced him with Qatar but after a few days he says he cannot (read as will not) refund the money. PLEASE STAY AWAY FROM THESE FRAUDSTERS.

HORRIBLE HORRIBLE HORRIBLE CUSTOMER SERVICE. They made the error in my ticket rescheduling and they are making me pay 450$ extra for absolutely no fault on my side. They have the worst computer system with the worst call log history possible. They don't maintain proper notes for each conversation. THEY MY LIFE HELL for about 10 days. I have no idea how these people are still running a business. Their so called supervisors are such useless people who don't know anything. I have spent hours and hours with them and all i gained form that was a horrible headache and a huge hole in my pocket..

AVOID CITIAIRV TRAVEL..Worst Customer service. I have been a long term customer and booked close to 10 trips.But this time while I was trying to do a ticket date change, I was following for almost 30-45 days. Till now issue is not dolved. Per Lufthansa policy,this return ticket need to be booked before Jan-31-21 else it will be cancelled. Since Dec-05-21,I was following withe Citiair agents with emails and multiple phone calls.Today it's Jan-27 and just 1 more weekday left to book the ticket. I am having sleepless night here and staying awake waiting for their call. UNBELIEVABLE....WORST NIGHTMARE..AVOID CITIAIR TRAVEL

Your payment for the Order with Reference number 7385 on tripomate.com has been successfully processed.of 24 Nov 2019 Tripomate is a fraud company my ticket is canceled by tripomate and they refund is reflect 8-12 week but refund is not received.And do received my call any customer agent.this is a fraud lair cheater company.

scammer.

We recently booked tickets with Farecraze. Due to the COVID-19 we are planning to postpone our travel dates. We are trying to reach them but no response.

It's scam company . Owner is itself very big scammer .His name is tushar malik from india ,stay alert from this scammer

The person sudha is so rude and unprofessional. The price they tell are already double of what I see online. Regardless, she told me stupid over call when I told her the price I was seeing.

Worst communication and customer service ever! First flight had a 10 hour flight change that I wasn't notified about. Return flight also had a change where I landed 1/2 hour after my connecting flight left, and again I wasn't notified. When I finally spoke to a manager, was told he would check on things and call me back within 2 hours. It's now been 2 days without a phone call!

Horrible service, rude and unprofessional - Sudha is mannerless, yells at the top of her voice, and screams and throws tantrums when I ask for a cancellation. Refuses to listen, and we just ended up losing money trying to rebook tickets on my own and losing our cancellation refund. Have the choicest of words to describe her, but I am more civilized than she is - so will leave it at that.

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